Pre-Information Form

1. Seller Details

Company: Koçkar Teknoloji İthalat İhracat Sanayi Ticaret Anonim Şirketi

Address: Sahil Mah. Hayri Sandıkçı Sk. Tatvan Center No: 15 / 79, Tatvan / Bitlis

MERSIS No: 0573086484800002 · Tax Office / No: Tatvan — 5730864848

Phone: +90 532 515 25 86 · E-mail: [email protected] · Registered e-mail (KEP): [email protected]

You can also send requests and complaints through these contact details.

2. Main Characteristics of the Product

The 2dakika OBD-X1 is a scanning device that plugs into the vehicle's OBD-II port, connects via Bluetooth to the 2dakika app on your phone and reads fault codes, mileage and module data from the vehicle's electronic modules. No installation is required.

• In the box: 2dakika OBD-X1 device, USB-C charging cable, quick start guide.
• Warranty: 2 years.
• Compatibility: most vehicles with an OBD-II port (generally petrol/diesel, 2004 and newer); on some models not all modules may be supported. The device works with the 2dakika app for iOS and Android.
• Paid in-app subscriptions are separate from this sale and subject to their own terms.

3. Price and Payment

• The VAT-inclusive unit price, quantity, shipping fee and the total amount including all taxes are shown in the order summary immediately before you confirm the order; the price shown at the time of order applies.
• The shipping fee is stated in the order summary; it is free unless stated otherwise.
• Accepted payment methods are those offered on the order page: credit/debit card (via the bank's 3D Secure payment page) and bank transfer. A method that is temporarily unavailable is not shown on the order page. Cash on delivery is not accepted.
• Your card details are not stored by the Seller.
• For bank transfers, the account details are shown after ordering and on the My orders page; the order is prepared once the payment is confirmed.
• The Seller asks for no deposit or other financial guarantee; no extra fee is charged for using the means of distance communication.

4. Delivery

• The product is delivered by carrier to the address you enter in the order form. We ship to addresses in Türkiye and abroad.
• For deliveries outside Türkiye, customs duties, import taxes and similar charges levied by the destination country are not included in the price and are payable by the Buyer.
• Delivery takes no longer than 30 days from order confirmation (for card payments, from payment approval).
• The Seller is liable for any loss or damage until the product is delivered to you or to a person you designate.

5. Right of Withdrawal

• You may withdraw from the agreement within 14 days from the day you receive the product, without giving any reason and without paying any penalty. You may also withdraw before the product is delivered.
• Sending a written withdrawal notice to [email protected] within this period is sufficient.
• You must send the product back to the Seller within 10 days from the date of your withdrawal notice.
• The Seller does not designate a specific carrier for returns; no return shipping cost is charged to the Buyer for withdrawals.
• All payments, including the product price and any delivery cost, are refunded within 14 days from the date the product is handed to the carrier for return, using your original payment method and at no extra cost to you.
• You are not liable for changes or deterioration caused by using the product in line with its operation, technical specifications and instructions during the withdrawal period.

6. Exceptions to Withdrawal

The 2dakika OBD-X1 device is not among the exceptions to the right of withdrawal listed in Article 15 of the Distance Sales Regulation; opening the packaging does not remove the right of withdrawal. The Buyer is liable for damage caused by using the product contrary to its instructions.

7. Complaints and Disputes

You can send requests and complaints through the contact details in section 1.

For disputes, you may apply to the Consumer Arbitration Committee at your place of residence or where the transaction took place, within the monetary limits announced each year by the Ministry of Trade, and to the Consumer Courts for disputes above those limits.

8. Confirmation and Records

Before confirming the order, you confirm electronically that you have read this form and the Distance Sales Agreement. Confirming the order creates an obligation to pay.

The Seller keeps your confirmation and the version of the text you accepted for three years, as required by the Distance Sales Regulation.